PRIVACY POLICY

We understand that your privacy is important to you. We respect and value the privacy of everyone who visits our site. We encourage you to take some time to read through this page to familiarise yourself with how we use the details you give to us. This Policy is part of Our Terms of Use and by entering this site (www.celinemathis.com) you agree to be bound by Our Terms.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (www.celinemathis.com) (the “Site”).

1. PERSONAL INFORMATION WE MAY COLLECT

For the purpose of this Privacy Policy, “Personal Information” means any information relating to an identified or identifiable individual. We obtain Personal Information relating to you from various sources described below. If you do not provide Personal Information when requested, you may not be able to benefit from our Service if that information is necessary to provide you with the service or if we are legally required to collect it.

2. PERSONAL INFORMATION PROVIDED BY YOU

Registration

The information we collect may include Personal Information : your name, email address, phone number.

Customer Support

We may collect information through your communications with our customer support team or other communications that you may send us and their contents.

Professional considerations

From time to time we may combine information provided by you with information gathered from:

• Facebook

• Instagram

• Google Analytics

If you do not wish this to occur, please contact us. The reason this may occur is for advertising and promotion purposes only. 

Making a Purchase

When you make payments through the Service, you will need to provide Personal Information such as your credit card number and billing address, as well as an address to send your purchase if it is being delivered to you.

Participating in a Program

When you enrol in a program with us, you will need to provide Personal Information such as your name, email and phone number so that we can contact you.

Cookies and Similar Technologies

Like many websites, we also use “cookie” technology to collect additional website usage data and to improve the Site and our Service. A cookie is a small data file that we transfer to your computer’s hard disk. A session cookie enables certain features of the Site and our service and is deleted from your computer when you disconnect from or leave the Site. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Site. Persistent cookies can be removed by following your web browser help file directions. Most Internet browsers automatically accept cookies. We may use both session cookies and persistent cookies to better understand how you interact with the Site and our Service, to monitor aggregate usage by our users and web traffic routing on the Site, and to improve the Site and our Service.

3. HOW WE MAY USE YOUR PERSONAL INFORMATION

We may use the Personal Information we obtain about you to:

• provide our Service, process payments, and respond to your inquiries;

• communicate with you to verify your account and for informational and operational purposes, such as account management, customer service, or system maintenance, including by periodically emailing you service-related announcements;

• provide customer support;

• send you marketing communications about services, offers, programs and promotions

• enforce our agreements related to our Service and our other legal rights; and

• comply with applicable legal requirements, industry standards and our policies.

4. HOW WE SHARE YOUR PERSONAL INFORMATION

We may disclose the Personal Information we collect about you as described below or otherwise disclosed to you at the time the data is collected, including with:

Compliance with Laws and Law Enforcement

We cooperates with government and law enforcement officials or private parties to enforce and comply with the law. To the extent permitted under applicable law, we may disclose any information about you to government or law enforcement officials or private parties as we believe is necessary or appropriate to investigate, respond to, and defend against claims, for legal process (including subpoenas), to protect the property and rights, to protect us  against liability, for the safety of the public or any person, to prevent or stop any illegal, unethical, fraudulent, abusive, or legally actionable activity, to protect the security or integrity of the Service and any equipment used to make the Service available, or to comply with the law.

Business Transfers

We may sell, transfer or otherwise share some or all of its assets, including Personal Information, in connection with a merger, acquisition, reorganization, sale of assets, or similar transaction, or in the event of insolvency or bankruptcy. You will have the opportunity to opt out of any such transfer if the new entity’s planned processing of your information differs materially from that set forth in this Privacy Policy.

5. HOW WE PROTECT YOUR PERSONAL INFORMATION

We are very concerned about safeguarding the confidentiality of your Personal Information. We employ administrative and electronic measures designed to appropriately protect your Personal Information against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the Personal Information in our possession. Please be aware that no security measures are perfect or impenetrable. We cannot guarantee that information about you will not be accessed, viewed, disclosed, altered, or destroyed by breach of any of our administrative, physical, and electronic safeguards, subject to requirements under applicable law to ensure or warrant information security.

We will make any legally-required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored Personal Information to you via email or conspicuous posting on our Site in the most expedient time possible and without unreasonable delay, consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system, and any other disclosures that may be required under applicable law.

We also take measures to delete your Personal Information or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we process it, unless we are required by law to keep this information for a longer period. When determining the retention period, we take into account various criteria, such as the type of products and services requested by or provided to you, the nature and length of our relationship with you, possible re-enrollment with our products or services, the impact on the services we provide to you if we delete some information from or about you, mandatory retention periods provided by law and the statute of limitations.

6. YOUR RIGHTS AND CHOICES

If you decide at any time that you no longer wish to receive marketing communications from us, please follow the unsubscribe instructions provided in any of the communications or please contact us at  celinemathistherapy@gmail.com.

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at celinemathistherapy@gmail.com.

7. CHILDREN’S PRIVACY

The Site is not directed to persons under 16. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at  celinemathistherapy@gmail.com. We do not knowingly collect Personal Information from children under 16. If we become aware that a child under 16 has provided us with Personal Information, we will delete such information from our files.

8. UPDATES TO THIS PRIVACY POLICY

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

9. NOTIFICATION OF BREACH

If we have reason to suspect that a serious data breach has occurred and that this may result in harm or loss to you, we will immediately assess the situation and take appropriate remedial action. If we still believe that you are at risk, we will notify the Office of the Information Commissioner and either notify you directly, or if that is not possible, publicise a notification of the breach on this website.

10. HOW TO CONTACT US

If you have any questions or comments regarding this Privacy Policy, or if you would like to exercise your rights to your Personal Information, you may contact us by emailing us at  celinemathistherapy@gmail.com.

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